Terms & Conditions

Detailed description of goods and/or services
Aurora Special Care Centre is a business in the non-profit (NPO) industry that delivers services to the mentally & physically disabled individuals.

Delivery policy
PayGate PTY(Ltd) wil not be used to sell products, it will only be used for donations made by the public.

Return and Refunds policy
No refunds will be made.

Customer Privacy policy
Aurora Special Care Centre shall take all reasonable steps to protect the personal information of users. For the purpose of this clause, "personal information" shall be defined as detailed in the Promotion of Access to Information Act 2 of 2000 (PAIA). The PAIA may be downloaded from: http://www.polity.org.za/attachment.php?aa_id=3569 .

Payment options accepted
Payment may be made via Visa and MasterCard.

Card acquiring and security
Card transactions will be acquired for Aurora Special Care Centre via PayGate (Pty) Ltd who are the approved payment gateway for all South African Acquiring Banks. PayGate uses the strictest form of encryption, namely Secure Socket Layer 3 (SSL3) and no Card details are stored on the website. Users may go to www.paygate.co.za to view their security certificate and security policy.

Customer details separate from card details
Customer details will be stored by Aurora Special Care Centre separately from card details which are entered by the client on PayGate’s secure site. For more detail on PayGate refer to www.paygate.co.za.

Merchant Outlet country and transaction currency
The merchant outlet country at the time of presenting payment options to the cardholder is South Africa. Transaction currency is South African Rand (ZAR).

Aurora Special Care Centre takes responsibility for all aspects relating to the transaction including sale of goods and services sold on this website, customer service and support, dispute resolution and delivery of goods.

Country of domicile
This website is governed by the laws of South Africa and Aurora Special Care Centre chooses as its domicilium citandi et executandi for all purposes under this agreement, whether in respect of court process, notice, or other documents or communication of whatsoever nature.

Aurora Special Care Centre may, in its sole discretion, change this agreement or any part thereof at any time without notice.

Company information
This website is run by Yellow Lizard Web Design (Pty)Ltd based in South Africa trading as Yellow Lizard - Creative Strategic Marketing and with registration number 1999 / 02540 / 07 and Ntombentsha Ngcangca (Director/Owner).

Aurora Special Care Centre contact details
Company Physical Address:
52 Alan Drive, Walmer Downs, Port Elizabeth, 6001
Email: fundraiser@aurorasa.co.za
Telephone: +27(0)41 368 6180